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Find quick answers to your questions below...
Website Guide
• Do I need an account on your website to purchase on-line?
• How do I buy/redeem a gift certificate?
• How do I find a cooking class?
• How do I navigate the site?
• What payment types do you accept for on-line purchasing?
• How do I use a coupon?
Cooking Class Questions
• Are the pictures in the class description what we will be making?
• Are there any rules?
• Can I bring a guest for free if they just stand and watch?
• Can I suggest a class?
• Do I need to bring anything to a class?
• Do we get to eat?
• Do you offer private classes and private events?
• Do you offer team building classes?
• I don't want to attend the class anymore, what are my choices?
• I put my email on the waiting list, why didn't I get a message?
• I received a "Class Opening" email, but it's still not available.
• I would like to give a Cooking Class as a gift, is this possible?
• Are children allowed in class?
• The class I want to attend is full, what do I do?
• What if I have food allergies?
• What should I wear?
• When do I arrive, how do I enter the building?
• Where are the cooking schools located and where do I park?
My Account
• How do I create an account?
• How do I edit my account information?
• I forgot my password.
• How do I cancel a class?
• I ordered the wrong class online.
Managing Orders
• How do I change quantities or cancel a class on my order?
• How do I view my order history?
• What is your refund policy?
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Guarantees
• Privacy Policy
• Security
Additional Support
• How do I contact you?